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Order Status & Shipping

Have you placed an order and have questions? Do you want to place an order and need more details? You've come to the right place!

Where can I check my order status?

To check the status of your order, please refer to the shipping estimate provided in your confirmation email. If you haven’t received a confirmation email or if your shipping window has passed without an update, please reach out to our Customer Suppo

I think my order is lost?

If your tracking status doesn't update after a week of shipping out or if the estimated delivery date is continuously getting pushed back, then your package may be lost with the carrier. Please email our Customer Support Team at info@nbtclothing.com.

Can I change my address?

We do our best to fulfill orders as fast as possible, and often process in-stock orders at our warehouse as soon as they arrive! With this in mind, the window for making changes (including cancellations) is small and cannot be guaranteed. If you need

Can I cancel/edit my order?

We do our best to fulfill orders as fast as possible, and often process in-stock orders at our warehouse as soon as they arrive! With this in mind, the window for making changes (including cancellations) is small and cannot be guaranteed. If you need

What is your shipping policy?

Domestic. Shipping is FREE on all orders over $200 for orders within contiguous US. For orders less than $200 standard ground shipping will be applied to your order at checkout. Your items will typically be shipped within 3-8 business days after orde

Order Status: Pre-Order Items

Pre-order items are submitted for fulfillment as soon as the shipment for that product arrives at our shipping warehouse. The expected ship date for pre-order items is displayed on the product page, just below the "PRE ORDER NOW" button. Please note